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The bundle shows up in "My Purchases" but (and I have no idea if my account was charged twice by the way, if so, I'd appreciate that being looked into), I have no ability to use it. I received a confirmation email that I had purchased the module bundle, but now when I go to create a new game and apply the addon, it does not appear in the list of modules/addons. Thanks!Īvacyn said: Jake (Preza) said: Just purchased the Tales Bundle, and it acted as if a payment was not charged and I never received a confirmation email, so I resubmitted.

If you continue to have billing related issues please email us at. The Addon should show up in your Game Settings page soon. Hi Jake - I just checked and you were not billed twice. Any help would be greatly appreciated, thank you. I made sure I am following the exact process outlined by the Roll20 team on how to apply addons to a game that is being created, and still no luck.

Jake (Preza) said: Just purchased the Tales Bundle, and it acted as if a payment was not charged and I never received a confirmation email, so I resubmitted.